Contact Dot Dot Loans
We are a credit broker, not a lender, so the quickest way to get help depends on what you need. Choose the option below that fits.
contact@dotdotloans.co.ukGeneral enquiries
Questions about how our service works. We cannot tell you whether a lender will approve you, as that decision sits with the lender after you apply.
Email us →An existing loan
For repayments, your balance or your agreement, please contact your lender directly. As a broker we do not manage or service loans and cannot access your account.
Contact your lenderComplaints
If something has gone wrong, we want to put it right. Our procedure explains how to raise a complaint and what happens next.
Complaints procedure →Technical issues
Having a problem using this website? Let us know and we will look into it as quickly as we can.
Report an issue →Dot Dot Loans was previously a brand used by Shelby Finance Limited, which has ceased trading following a Scheme of Arrangement. If your complaint relates to lending under that earlier brand, it is not handled by PJG Financial Limited.
Company details
Looking for a loan?
The quickest way is our short online form. We cannot advise on your chances before you apply, as each lender makes its own decision.